Our Commitment to Responsible Gaming
Enjoy entertainment at jat99 with awareness — our safety tools, age verification, and 24/7 support are always by your side.
Why Is Responsible Gaming Important?
jat99 believes that online betting and casino games are purely a form of entertainment. However, when gaming goes out of control, it can have a negative impact on personal and family life. That is why we place the highest priority on every player's safety and mental wellbeing.
Our responsible gaming policy ensures that you can always play within your own limits. From deposit limits to full self-exclusion — jat99 gives you all the tools to keep your gaming experience safe on your own terms.
Our Safety Tools
21+ Age Verification
To open an account at jat99 you must be 21 years of age or older. Date of birth verification is mandatory at registration. Access by minors is strictly prohibited.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; a cooling-off period applies when increasing one.
Loss Limit Control
Decide in advance the maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed for that period.
Time-Out Feature
If you feel you need a temporary break, activate a time-out for anywhere from 24 hours to 6 weeks. During this time your account will be locked and you will not be able to log in.
Self-Exclusion
If you feel that stopping completely is necessary, choose long-term self-exclusion. Once activated, your account cannot be reopened before the set period ends.
Reality Check
Reminders are sent at set intervals so you know how long you have been playing. Stay aware of the time and take breaks.
Warning Signs of Problem Gambling
If any of the signs below appear in your behaviour, contact our support team immediately or use the responsible gaming tools.
Repeatedly placing large bets to chase losses is a dangerous habit that can lead to even greater losses.
Playing with money meant for daily expenses, savings, or borrowed funds is an important warning sign.
If you feel you need to keep your gaming a secret or lie about it, that is a concerning sign.
Neglecting daily responsibilities due to excessive thoughts about gambling is a sign of a problem.
Being unable to stop on your own is a clear signal that professional support is needed.
Using gaming as a way to manage emotions is harmful in the long run.
How to Set Limits
Daily Limit
Decide the maximum amount you will deposit each day. Once the limit is reached, deposits will stop for the rest of that day.
Weekly Limit
Set the total amount you will deposit or lose within seven days. A simple way to manage your budget.
Monthly Limit
Create a monthly budget and play accordingly. Transactions will stop automatically if the monthly limit is exceeded.
Session Time Limit
Set how long you will play in one session. Once the time is up, you will be logged out automatically.
How Self-Exclusion Works
If you feel that gambling is having a negative effect on your life and you need a long break, self-exclusion is the most effective step.
- You can choose self-exclusion for 6 months, 1 year, or permanently
- No promotional emails or bonus offers will be sent while self-exclusion is active
- Once activated, it cannot be cancelled before the period ends
- Any remaining balance in the account will be arranged for return
- To activate self-exclusion, contact us via live chat or email
Details of the Time-Out Feature
Even if you do not need a long-term self-exclusion, a temporary break can often be very helpful.
- Choose a break of 24 hours, 48 hours, 1 week, or 6 weeks
- You will not be able to log in during the break, but your account will remain completely safe
- Once the period ends, the account will be reactivated automatically
- No deposits or withdrawals can be made during the time-out period
- The time-out takes effect as soon as the request is made
Ask Yourself
Ask yourself the questions below. If you answer "yes" to more than three, please speak with our support team.
- Have you spent more money on gambling than your budget allows?
- Have you placed more bets to try to win back money you lost?
- Have you hidden your gambling from family or friends?
- Have you used money you needed or your savings to gamble?
- Have you neglected work, studies, or family responsibilities to play?
- Have you used gambling as a way to relieve stress?
- Have you tried to stop on your own but been unable to?
Need Help? We Are Here
If you feel that gambling is becoming a problem for you, do not try to deal with it alone. Our Bengali-speaking support team is by your side 7 days a week, 24 hours a day.
- 24/7 Live Chat — in Bengali
- [email protected]
Protecting Minors
jat99 strictly ensures that no one under the age of 21 can access this platform. Take the steps below to prevent children or teenage family members from accessing jat99 from your device:
Always use a password or biometric lock on your smartphone, tablet, or computer.
Do not share your jat99 username and password with anyone.
Log out completely after every session, especially on shared devices.
Enable parental control software on your device or internet connection.
Questions About Responsible Gaming
Enjoy Entertainment Safely
at jat99
Play responsibly, stay within your limits, and enjoy yourself. jat99 is always by your side.