jat99 Privacy Policy
Your personal information is of the highest importance to us. Here we clearly explain how we collect, use, and protect your data.
1. Introduction
jat99 is a trusted online betting and casino platform in Bangladesh. By using our website, you agree to the terms of this privacy policy. This policy describes how jat99 collects, stores, uses, and keeps your personal information secure.
We place the highest priority on our users' privacy. We are committed to earning and maintaining your trust. This policy may be updated from time to time, so we encourage you to read it regularly.
jat99's privacy policy applies only to the services operated under the jat99.cam domain. It does not apply to third-party websites or services.
2. What Information We Collect
jat99 collects the following types of information to operate its services properly:
Personal Identity Information
- Full name and date of birth
- Email address
- National ID number (for verification purposes)
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Transaction history
- Deposit and withdrawal details
- Bank account information (where applicable)
Usage and Activity Information
- Game history and betting records
- Login and logout times
- Preferred games and categories
- Use of promotional offers
Technical Information
- IP address and device type
- Browser and operating system
- Cookies and session data
- Location information (in general terms)
3. Purpose of Using Your Information
jat99 uses the information it collects for the following legitimate purposes:
- Account Management: Your information is used to handle registration, verification, and account security.
- Transaction Processing: To complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
- Customer Service: Our 24/7 live chat team uses your information to resolve your questions and complaints quickly and effectively.
- Responsible Gaming: To verify that account holders are at least 21 years old and to identify problematic betting behaviour.
- Fraud Prevention: To detect suspicious activity and keep your account secure.
- Service Improvement: To improve the experience on our platform and provide personalised recommendations.
- Promotional Communication: With your consent, to inform you about bonuses, offers, and important updates.
- Legal Obligations: To comply with applicable laws and regulations and to respond to legitimate requests from authorities.
4. Cookies Policy
jat99 uses cookies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions and ensure security. They cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings, such as your language selection. They ensure a personalised experience for you.
Analytics Cookies
These cookies are used to understand how the website is used. By analysing which pages you visit most, we improve our services.
You can manage cookies through your browser settings. However, completely disabling cookies may limit some functionality of the website.
5. Data Sharing and Third Parties
jat99 never sells your personal information. Information may be shared in the following limited circumstances:
Payment Processors
Necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay. These organisations have their own privacy policies and comply with international security standards.
Technology Service Providers
We work with trusted technology partners to operate our platform. These partners may use your information only to perform specific tasks on our behalf.
Legal Requirements
Information may be provided in response to a court order, a legitimate request from law enforcement, or as required by applicable law. In such cases, we always aim to provide only the minimum information necessary.
Emergency Security Situations
Information may be shared with relevant authorities in the interest of preventing and investigating fraud, money laundering, or other criminal activity.
6. Data Security Measures
jat99 implements industry-standard technical and procedural measures to protect your information. Our security infrastructure includes the following features:
- SSL/TLS Encryption: All communication between you and our servers is protected by SSL encryption.
- Data Encryption: All sensitive information stored is protected using advanced encryption methods.
- Access Control: Through strict identity verification and role-based access control, only authorised staff can access your information.
- Continuous Monitoring: Our systems are monitored 24/7 to detect suspicious activity.
- Regular Security Audits: Our systems undergo regular security testing to ensure the highest level of protection.
- Staff Training: Our staff receive regular training on data protection and privacy.
However, no method on the internet is completely secure. We make every effort, but we cannot guarantee absolute security. Keep your account password confidential and contact us immediately if you notice any suspicious activity.
7. Data Retention Period
jat99 retains your information for as long as is necessary to provide our services and to meet legal obligations.
Active Account Information
All account information is retained for as long as your account remains active. Even after an account is closed, some information may be kept for a specified period as required by law.
Transaction Records
Transaction records are retained for a set period in accordance with financial regulatory and legal requirements.
Communication Records
Records of your communication with customer service are retained to improve service quality and for dispute resolution.
Technical Logs
Server logs and technical data are generally deleted automatically after a set period following security analysis.
8. Your Rights
As a member of jat99, you have the following rights regarding your personal information:
Right to Access Information
You may request to know what information we hold about you and to receive a copy of that information.
Right to Correct Information
If any of your information is incorrect or incomplete, contact us to have it corrected.
Right to Delete Information
In certain circumstances you may request that your information be deleted, though legal obligations may apply.
Right to Restrict Processing
In certain cases you may request that restrictions be placed on the processing of your information.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format.
Right to Object
You may object at any time to your information being used for marketing purposes, and we will honour that request.
To exercise these rights, contact our support team via live chat or email. We will respond to your request in a timely manner.
9. Protection of Minors
jat99 is operated for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification at the time of registration is mandatory.
If we discover that a minor has registered on our platform, their account will be closed immediately and all related information will be deleted.
Guidance for Parents
If you suspect that a minor in your household is using our platform, please contact us immediately via live chat. We will take prompt and effective action.
10. Changes to the Privacy Policy
jat99 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you in the following ways:
- The date and summary of the changes will be published via a clear notice on the website.
- Details of the changes may be sent by email to registered members.
- You may be notified of the changes upon logging in to live chat.
Continuing to use the platform after the updated policy is published will be taken to mean that you have accepted the new policy. We therefore recommend reviewing this page regularly.
This privacy policy was last updated: January 1, 2026
11. Contact Us
If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our team is available seven days a week, around the clock, to assist you.
Privacy-Related Contact
Live Chat: Use the live chat option on the website — available 24/7 for assistance.
Email: [email protected]
We will act as quickly as possible in responding to data protection requests. More complex matters may take a little longer to resolve.